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Part 3 - Grow Your Business with Exceptional Customer Service

Our final article in a series of three on how to increase sales through using these exceptional customer service tips will cover phone and email etiquette.  These tips have been provided by The VOICE Customer Service Training. The Impact of ...Read More

Part 2 - Grow Your Business with Exceptional Customer Service

In our last blog we introduced article one in a series of three on how to increase sales through using these exceptional customer service tips. These tips have been provided by The VOICE Customer Service Training. How does follow up impact sales?...Read More

Grow Your Business with Exceptional Customer Service

Welcome to a series of three blogs on how to increase sales through using these exceptional customer service tips. These tips have been provided by The VOICE Customer Service Training. So what does customer service have to do with marketing and ...Read More

Tips for Selecting Events to Sponsor

Many times a company is asked to sponsor an event or donate a product or service for a fundraiser or event. If you said yes to everyone who asked, it could become very costly. So, how do you evaluate which ones to say yes to? Make sure your mark...Read More

Tips for Getting Conversions off Your Website

Your website is one of your most important marketing tools. Many times, companies spend a great deal of money and time driving traffic to a website that is not optimized for converting users to inquiries.    Before driving traffic with...Read More

TOMA - what is that?

Top Of Mind Awareness (TOMA) is a great marketing tactic and often inexpensive. So what is top of mind awareness? Simply put, when someone thinks of a certain type of business in their community, what is the first business name that pops into their...Read More

The Incredible Power of Thank-You

In our busy lives as business owners and/or executives, we sometimes forget the simple act of telling our customers, "Thank You for Your Business". This is overlooked by many companies and yet, what a perfect time of the year to do it for all your c...Read More

Tips for Successful Tradeshows

Participating in tradeshows can be costly from not only the investment of money, but also time. Here are some tips for having a successful tradeshow that brings a return on investment. What is the goal for participating in the tradeshow - a cert...Read More

Marketing As Simple As 1-2-3

You may have a better product or service than your competition, but if the right people do not know your product or service exists, you won't sell much. So what do you do? Identify your target market. There are many ways to reach potential bu...Read More

Sales ABC's - Tips to Increase Sales

I hear many people say they "hate to do sales". Well, what is "sales"? Many companies have different sales techniques and protocols they expect of their staff. Early in my career, I realized some of the most effective sales techniques did not seem l...Read More